Complaint Procedure

Warranty period

All Westinghouse products have a warranty period of 2 years after purchase.


How can I make a warranty claim?

Sorry to hear that our product has stopped working, but we are here to help you! Please contact us at: and together we will come to an appropriate solution.


Before contacting us, it is important to include the following documents:

  • A valid purchase receipt or confirmation of your order
  • A description of the defect
  • A video or photo of the problem